Sales Engineering Division Essay Example | Topics and Well Written Essays - 500 words

Sales Engineering Division - Essay Example In this scenario, one can conceive that while Terrill is trying to accomplish the responsibility of being a good leader, he also makes it a point that he listens to what his subordinates will say, an indication that he wants his decisions to be reasonable enough for the welfare of his followers. Terrill belongs to Leadership Era 4, where relational theories were being applied to stabilize organizations. Terrills commitment to improve the status of productivity and to inhibit himself, as well as the management from intervening in the work of the sales engineering division, shows his dedication to turning around what has been the usual practice which is being spearheaded by those in the top management. He wanted to bring out the best among his followers, and that is the reason why he wanted to let them work as a team and use their expertise as engineers, and not as mere pencil pushers. Diversely, the headquarters belong to leadership era 2, where rules were set by management. They have forced employees to follow not what they think is proper, but what the management thinks is right for them (Daft 21). In other words, employees were being treated as followers alone, depriving them with the right to influence management decisions. If in the same position as Terrill, the most appropriate approach to consider would be to adopt the relational theories. Disputes arise between management and employees that would cause conflict obliging leaders to mediate and implement actions that will not cause harm to both parties. The manager, who serves as a leader, should also act as a follower who will bridge the gap between the management and the sales engineering division through means of establishing relationships and regular communication. When healthy working relationships are built, eventually all things will follow e.g. increase in productivity, performance